At Fashion KPMV, we want our customers to be completely satisfied with their experience. This Refund and Returns Policy outlines the conditions under which returns and refunds are accepted.
📦 Returns
If you are not entirely satisfied with your purchase, we’re here to help.
- Items can be returned within 7–14 days of delivery
- The item must be unused, unworn, and in original condition
- The item must be returned in the original packaging
- Proof of purchase (receipt or order confirmation) is required
❌ Non-Returnable Items
Certain items may not be eligible for return, such as:
- Items on sale or clearance
- Gift cards (if applicable)
- Personal or hygiene-related products (if applicable)
💰 Refunds
Once we receive your returned item:
- We will inspect the item
- You will be notified of the approval or rejection of your refund
- If approved, the refund will be processed within 5–10 business days
- Refunds will be credited to your original method of payment
🔄 Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrect item received
To request an exchange, please contact us via email.
🚚 Shipping Returns
- Customers are responsible for return shipping costs (unless the item is defective or incorrect)
- Shipping costs are non-refundable
- We recommend using a trackable shipping service
⚠️ Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company (processing time may vary)
- Contact your bank
If you still have not received your refund, please contact us.
📩 Contact Us
If you have any questions about our Refund & Returns Policy, feel free to contact us:
- Email: contact@kpmv.org
- Website: https://fashion.kpmv.org/
⚠️ Important Note
If your website is currently a blog or informational site (not selling products), you may want to add this line at the top:
“Currently, we do not sell physical products. This policy will apply once eCommerce features are enabled.”
👍 Want more?
I can also:
- Customize this for COD / India shipping rules
- Add Return form (HTML)
- Create a full eCommerce legal pages bundle
Just tell me 👍